LAST UPDATED:
PRIVACY POLICY
10/1/2025
At Baund, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, join our community, or purchase our products.
INFORMATION WE COLLECT
- Personal Information: Name, email address, shipping and billing address, phone number (if provided), payment information.
- Account & Communication Data: Newsletter sign-ups, SMS opt-ins, or messages you send to our Care Team.
- Technical Data: Browser type, cookies, IP address, and site usage analytics (via Shopify and our email/SMS partners).
HOW WE USE YOUR INFORMATION
- To fulfill and deliver your orders.
- To communicate with you about your order, preorders, launches, or customer support inquiries.
- To share updates, content, or promotions (only if you’ve opted in).
- To improve our website and customer experience.
SHARING OF INFORMATION
We do not sell your personal information. We may share your data only with trusted third parties who help us run Baund (e.g., Shopify, payment processors, fulfillment providers, Klaviyo for email/SMS).
GDPR (European Union) Rights
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to certain processing of your data.
- Receive a copy of your data in a portable format.
To exercise these rights, contact us at care@baund.co. We will respond within 30 days.
CCPA (California) Rights
If you are a California resident, you have the right to:
- Request to know what personal information we collect and how we use it.
- Request deletion of your personal information.
- Opt out of the sale of personal information (we do not sell your data).
- Non-discrimination for exercising your CCPA rights.
To exercise these rights, contact us at care@baund.co. We will verify your identity before fulfilling the request.
Cookies
We use cookies and analytics tools to understand site performance and improve your experience. You can disable cookies in your browser settings.
SECURITY
We take reasonable precautions to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We keep your personal data only as long as needed to provide services, comply with legal obligations, or resolve disputes.
CONTACT
If you have questions about this policy or want to exercise your rights, email us at care@baund.co